Tags Posts tagged with "unhappy clients"

unhappy clients

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It may be mission impossible, but you must convince them to open their minds. If they continue to insist their mind is open and remain certain of their position, explain that certainty exists only with a closed mind.

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The old adage that the customer is always right went out the window with the stereotypical slick, cigar-smoking salesman who couldn’t care less about the customer’s needs.

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Dealing with upset customers is like feeding bears. Most will be happy you’re there, but a few will get really ugly if you don’t give them what they want.