Tags Posts tagged with "Professionalism"

Professionalism

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Let’s dispel the myth about registrant complaints: we assess every complaint we receive, and we provide the same investigative effort regardless of who contacts us.

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There is a lot of support within the real estate industry for weeding out unethical or unprofessional behaviour. Self-policing can’t replace public sector regulation, but it’s a welcome extra layer of consumer protection.

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We're seeing a steady rise in the willingness of clients to file complaints against agents for unprofessional behaviour. And worse, get a litigator involved.

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To every one of you who have been hurt by a dishonest sales rep, we grieve with you and offer our humblest apologies. It makes us angry that our reputations are lumped in with the bad guys.

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To be a successful agent, one need not be typical in their approach. Almost every good closer will tell you that they go above and beyond for their clients – not for themselves.

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A client who is obsessed with the fee usually has little respect for you, your services or our profession. They should provide you with sufficient incentive to invest your time and effort on their behalf.

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Everyone talks about a great culture, everyone says that they possess it, but in reality very few brokerages deliver. In order to have a winning or successful culture, first you must have a great leader.

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High performance standards for athletes are communicated by coaches and management, and under performers will not be tolerated. It is imperative that professionals in leadership positions do the same.

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What is important for me is that over all these years, right to this day, every part of our business is done on a handshake. No contract and no big long legal agreement.

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“What I like about working in real estate has always been the same. I truly enjoy making my clients happy and getting to work with great people," says James Buonassisi, a salesperson with Re/Max Select Realty in Vancouver.