Tags Posts tagged with "online reviews"

online reviews


. Malcolm Gladwell, in his book The Tipping Point, helped to popularize the term "maven" to describe social influencers. The word originates from a Yiddish term meaning trusted teacher, or expert.



In this video, Michael Krisa outlines the six best practices to consider when handling negative reviews in a public forum. Watch the video or read the story.


Maintaining a stellar reputation in an industry that is reputation-based is essential. Here’s how to deal with bad online reviews and establish a good reputation.