Tags Posts tagged with "Joseph Richer"

Joseph Richer

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As a regulator, our most important responsibility is to educate consumers. It’s a lot easier when you and the consumer are both well informed.

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The Real Estate Council of Ontario (RECO) is a modern regulator, and modern regulation is all about preventing problems from occurring in the first place.

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To be a modern regulator, RECO must provide timely and helpful service. Consumers and registrants who contact RECO with inquiries or to file a complaint need to know what they can expect in terms of timely service.

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RECO believes REBBA and the code have served Ontario consumers well, but the legislation could be updated to better protect consumers and maintain strong public trust in the profession.

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Let’s dispel the myth about registrant complaints: we assess every complaint we receive, and we provide the same investigative effort regardless of who contacts us.

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RECO’s role is to protect consumers by enforcing the law and taking disciplinary actions as needed, but we can’t monitor every real estate trade that takes place in the province and we can’t punish bad behaviour we don’t know about.