By Mike Cusano

If you’ve been in the real estate sector for a few years, you’ve no doubt seen the challenges that new salespeople face when they enter the profession. It’s a complex business and there’s a lot to learn. Even experienced registrants need to keep up-to-date with what’s happening in the rapidly changing marketplace.

That’s why education is one of the Real Estate Council of Ontario’s most important responsibilities. It’s our first line of defence to ensure that every broker and salesperson has the skills and knowledge to provide consumers with the guidance they need.

I’d like to tell you about some developments that everyone in our industry should be excited about.

Following a rigorous selection process, RECO has selected the education provider that will build and deliver our New Registration Education Program. Humber College Institute of Technology & Advanced Learning (Humber College) and NIIT Canada have partnered to take on this essential project.

Humber College, one of Canada’s leading post-secondary institutions, will deliver the New Program, while NIIT Canada, a global leader in education development, will cultivate a dynamic range of course material and assessments. Together, they submitted the proposal that best met our criteria.

The New Program will provide many advantages, but I’m particularly excited about new and innovative learning technologies that will be available to students.

For example, we’ll be introducing real-time virtual classrooms that allow students to interact live with their classmates and their instructor, no matter where they are. Students will also have the option of learning in a traditional classroom setting, or through self-paced e-learning modules.

In addition, the structure of the New Program will be designed to follow the flow of a real estate transaction. During the New Program, simulation sessions will assess how well students understand the content. The end result will be new salespeople who are better prepared to “hit the ground running.”

We’ll keep you informed as we work towards launch in mid-2019. There will be a smooth transition to the New Program so that existing students won’t be impacted. If you want to learn more, I invite you to review our detailed fact sheet.

In our fast-changing sector, continuing education for experienced professionals is just as important. It’s now been nearly four years since we launched the new Mandatory Continuing Education (MCE) program, and in that time we have worked diligently to add new courses every year and to make improvements based on registrant feedback.

I am pleased to share that the MCE program continues to receive high approval ratings from registrants. In 2016, 96 per cent of registrants surveyed indicated the content in the course they took was relevant to their real estate practice, while 95 per cent found the content interesting and easy to follow.

This does not mean that it can’t be made even better. In the second half of this year we will be conducting a comprehensive review of the MCE program. Taking this fresh look at MCE is an important step in assessing how well we’re meeting the goals we set for continuing education and looking at ways to enhance the program.

These changes in education reflect an evolving marketplace, one where consumers are not only informed, but faced with greater challenges throughout the buying and selling process. As real estate professionals, your wealth of knowledge guides Ontarians through the biggest transactions of their lives. The education you receive at the onset of your careers, and then later throughout, is integral to the success you help bring your clients.

When buyers and sellers have a positive experience with their representative, it enhances the reputation for all of us. I hope you’ll join me in welcoming improvements that will ensure a bright future for our profession.


  1. RECO’s education policies have resulted in big conflicts of interest.

    RECO barred all CE providers from the market and then made itself the single financial beneficiary of its MCE policy. And the conflict​s of interests don’t stop ​there. The consulting firm that recommended RECO ​monopolize real estate MCE​ later received a contract to build ​part of the RECO Update​ course.​

    ​RECO could avoid such conflicts of interest if it simply followed Ontario government’s Code of Ethics for regulators which can be found below.

  2. If these courses aren’t made more informative and lean on all the legal precepts that is necessary to be a knowledgable real estate representative and also do away with the cheat sheets known as Passit, and require classroom learning of all registrants for residential and real property law courses, RECO might as well just farm out registrations and save the public the smokescreen that they’re producing knowledgeable professionals.

    It’s ridiculous how inept and ill-qualified the bunch coming into business over the last 5 years or so have been and the update course is absolutely worthless.

    But then again with a well honed industry what would RECO and the province do with all those fines they collect?

    What does RECO actually do with the hundreds of thousands in annual fines it collects? Boondogles?

  3. “In 2016, 96 per cent of registrants surveyed indicated the content in the course they took was relevant to their real estate practice, while 95 per cent found the content interesting and easy to follow”.

    I’d like to know where did they get that information from and who gave that feedback. The courses are boring, too long, useless, give almost nothing new to any agent with a bit of experience and, obviously, were prepared by people who know nothing about real estate. Even the RECO UPDATE is one of the worst courses I ever had ! EVER.

    From my point of view is just an excuse to get even more money from our pockets.
    I really hope that the new school teach what agents have to know to “hit the ground running” because when I did it, the only useful thing they taught us was how to fill a form. We didn’t have any idea about what we’ll be facing out there. Absolutely NO clue. Once you get the license, is when the REAL learning period begins.

    In the meantime, until 2019…They will be giving more licenses, collecting MORE money, and flooding this profession (and the market) with more (and unneeded) agents totally ignorant about the reality and making life even harder for those who are already in the battlefield.
    Probably this is the only profession where the institutions and associations are AGAINST their members instead of protecting them. And the worst part is that they charge you for that.

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