Authors Posts by Jeff Stern

Jeff Stern

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Jeff Stern, a 27-year real estate veteran with Re/Max Performance Realty in Winnipeg, received the 2017 CMHC/MREA Distinguished Realtor Award. He is an instructor for the Provincial Real Estate Licensing program, a member of the Education Committee and sits on the Professional Standards Investigation and Hearing Committee at MREA. He gives back to the community as chair of the MREA Shelter Foundation and writes stimulating and enlightening articles on his blog. The opinions expressed are those of Jeff Stern and not the Manitoba Real Estate Association.

27

Real estate, for us, is not an occupation, it’s a lifestyle of helping and a mission of the heart. We serve. We protect. Defend. Empower. This is our creed.

4

It used to be only real estate agents and other businesspeople who would be plinking on their devices, handling business details in social settings. Now it’s everyone.

21

The days of showing houses indiscriminately to people who are unknown to the listing agent are quickly dying.

2

I’ll be first in line to say advocating for clients and helping ease them through the big convoluted process is a good idea. Here’s the problem. I smell opportunity for conflict of interest.

2

This was ingrained in me: the customer is always right. Even if they’re wrong. You’ll never argue them into submission or agreement. Concede. Serve.

13

They say there’s no such thing as a dumb question. Most of the time, I agree.

4

I’ve spotted a hole in the market – something every business used to offer, but that has virtually disappeared from the customer service landscape.

14

Agents get attacked, robbed and murdered at work. It happens. A lot. The fact is, real estate agents are at risk when hosting open houses. Thankfully, there is something we can do.

6

Whether you’re a new sales rep or a seasoned agent who’s been around the block and then some, you need to know something: DIYing your property photos is killing your listing.

32

How one couple ended up with litigation and a lost deposit (and how they could have avoided it). You have duties of honesty and fairness to everyone involved.